John Halvorson | FAQ
• How do we get the process started?
An Email or phone call. We can schedule an initial appointment at a convenient time. We are used to meeting with clients in the early evenings or even a Saturday, as most people are working during the day. The initial appointment would generally last an hour or so, time to talk about general wants/needs and gather rough measurements and a few photos of the project.
• What should we expect with our initial estimate?
We provide a general plan with some design ideas. A rough estimate of the cost of the project using the client’s suggestions as to types of materials and finishes. With this as a basis, we can refine, redesign and work towards a final cost estimate.
• How long will it take to get our estimate?
On simple projects and estimate should be ready in about a week. On the larger projects, such as additions and restructuring interiors, a couple weeks would be normal due to the design time involved.
• How long will the project take?
Good question. A schedule is a moving target. We should be able to estimate the length of the project within a week or two of its total. The items that affect schedule most are usually; changes to the design, ordering special materials such as tile or custom windows, weather conditions if the project is an addition, it’s hard to tear that roof off when it’s raining for a week straight.
• Can we do some of the work?
We try to be flexible if the client wants to do some portion of the project. We’ve found the portions that work best are; moving landscaping for an addition, general demolition at the start of the project, interior or exterior painting. Any items where we can keep working and on schedule while the client pitches in.
• Who are the Subcontractors?
We’ve worked with a select number of subcontractor for years. We have a close relationship with the electricians, plumbers, sheetrockers and such. We understand how to work together and maintain good communication with the homeowner. You won’t have someone knocking at your door at 7 AM to start sheetrocking your addition that you knew nothing about.
• How can we stay on a budget?
We try to make homeowners aware that there will inevitably be an occasional surprise when we start taking things apart. And that they will think of things to add or change during the project. We tell clients to expect that they may end up adding another 5% to the project with these items. We try hard to anticipate as much as we can so there are as few surprises as possible. It’s our goal to bring the job to completion as close to the original estimate as we can. It’s in our interest to have you as a repeat customer.
• Can we get referrals?
We always supply a short list of previous clients, as well as current projects, with our estimates. And encourage people to call and inquire how those jobs went for them. We are always interested in getting feedback to improve the process.